Before submitting a claim via Emma, please prepare the following mandatory documents:
Check the list of documents below and make sure you have the original documents. Put a mark on the right if the document is ready.
- Scan & upload original ID card of Policyholder
- Scan & upload original KTP of Beneficiary
- Upload Scan of Original Family Card
- Scan & upload the Death Certificate of the Insured
- Scan & upload a Visum et repertum certificate
- Scan & upload death certificate from the police
- Scan & upload the Beneficiary's original account number (Account book/Livin/Screenshot)
- Hereby, I give my consent to submit hardcopy documents if the value of the claim exceeds IDR 50 million rupiah.
If you make a Claim as a GUARDIAN, the Legal Beneficiary has DIED or is under the age of 17
Before submitting a claim via Emma, please prepare the following mandatory documents:
Check the list of documents below and make sure you have the original documents. Put a mark on the right if the document is ready.
- Scan & upload original ID card of Policyholder
- Scan & upload original KTP of Beneficiary
- Upload Scan of Original Family Card
- Scan & upload the Death Certificate of the Insured
- Scan & upload a Visum et repertum certificate
- Scan & upload death certificate from the police
- Scan & upload the Beneficiary's original account number (Account book/Livin/Screenshot)
- Hereby, I give my consent to submit hardcopy documents if the value of the claim exceeds IDR 50 million rupiah