AXA MANDIRI

ASURANSI MANDIRI Layanan Eksklusif
AXA MANDIRI

Layanan Eksklusif AXA Mandiri

Apa itu Layanan Eksklusif ?

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About Layanan Eksklusif

In February 2019, AXA Mandiri launched an “Layanan Eksklusif” which dedicated exclusively to Asuransi Mandiri Kesehatan Prima Plan Essential & Enhanced customers and Private customers. Then in November 2020, AXA Mandiri launched Asuransi Tambahan Mandiri International Medical Care for Priority and Private Bank Mandiri customers with Plan Jade, Topaz, Emerald, Sapphire, Ruby, Diamond. This Layanan Eksklusif AXA Mandiri will entertain AXA Mandiri customers to enjoy priority services in several Hospitals in Indonesia and abroad.

Terms & Conditions

Where and what services will I get?

Where and what services will I get?

RS Premier Jatinegara
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-officer visits every day to ensure customer comfort
  • Follow up and remind the schedule of your next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    15%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
RS Premier Jatinegara

Monday-Saturday 7am-9pm
Sundays and Public Holidays 7 a.m. to 9 p.m.
Phone (Office Hours): 0822 1176 7690
Phone (Outside Business Hours): Danis 0877 8647 1245

RS Premier Bintaro
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    15%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in VIP lounge provided) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
RS Premier Bintaro

Monday - Saturday 07.00-21.00
Sundays and Public Holidays 7 a.m. to 9 p.m.
Phone (Office Hours): 0813 3399 7775
Phone (Outside Business Hours): Dewi 0819 3265 5578

RS Premier Surabaya
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, taking medicine at the pharmacy, processing payments, providing special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    15%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in VIP lounge provided) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
RS Premier Surabaya

Monday - Saturday 07.00-21.00
Sundays and Public Holidays 7 a.m. to 9 p.m.
Phone (Office Hours): 0859 3135 3197
Phone Call (Outside Business Hours):

  • Widodo: 0857 0789 4044
  • Ira: 0815 5311 9388
MRCCC Siloam Hospitals
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    15%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in VIP lounge provided) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
MRCCC Siloam Hospitals

Monday - Saturday: 07.00-21.00
Sunday and Public Holiday: 7am-9pm
Email: vip.patientrelations@siloamhospitals.com
Phone (Working Hours & Outside Business Hours):
Stephanie: 0857 1800 8895
Firdaus: 081534903098

Parkway Hospitals Singapore
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
    Only from the airport Special Hospital Inpatient services
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    No
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in VIP lounge provided) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Cabang: Jakarta

Parkway Patient Assitance Centre
Suite 908 Tamara Centre - Jl. Jenderal Sudirman Kav. 24, Jakarta 12920

24-Hour Helpline: (62) 811 942 729
Tel: (62) 21 520 7773 - Fax: (62) 21 520 7774
Email: jakarta@parkway.co.id
PIC: Hasni Hutagalung

Sunway Medical Centre
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
    Come or go home only (Options)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    15%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact

Monday - Friday: 08.30-17.00
Saturday: 8:30am-12:30pm

Email: Smc_inthelpdesk@sunway.com.my

Phone (Office Hours): +603 749 11382 & +60 374 91139
Phone (Outside Business Hours): +603 74911392/3

Phyathai Hospital
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
    Come to and from the hospital
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    Special Package
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Phyathai Hospital

Monday - Friday: 08.30-17.00
(PT. Janesak - servicing partner Phyathai2)

Phone (Office Hours):
Norachan: +66819008072
Suwadee: +66922491148

Phone (Outside Business Hours): +66954293939

Samitivej
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
    Come to and from the hospital
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    Special Package
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Samitivej

Monday - Friday 08.30-17.00
Email: Naruechol.ch@samitivej.co.th
Phone (Office Hours): +66 237 89176
Phone (Outside Business Hours): +66 237 89176

Bangkok Hospital Phuket
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Bangkok Hospital Phuket

Monday - Friday 08.30-17.00
Emial: Boontarika.ko@bgh.co.th
Phone (Office Hours): +66 814496972
Phone (Outside Business Hours): +66 814496972

Modern Cancer Hospital Guangzhou
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
    Datang ke dan pulang dari Rumah sakit
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
    10%
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Modern Cancer Hospital Guangzhou

Working hours : 09:00-16:00
Email : gzmodernhospital@yahoo.com
087782482672 / 081297897859 (Indonesian Interpreter)
Marcel: 0857344702
+17701917207

Penang Adventist Hospital
Service
  • Registration Priority
  • false
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Penang Adventist

Monday-Friday 8.30-17.00

Email: flora.pah@com.my

Contact: Monnie (082122399954)

Narayana Health
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Narayana Hospital India

Monday-Friday 8.30-17.00

Email: kathleen@pravisgroup.com

Contact: Kathleen (08579465043)

Gachon University Gil Medical Center
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
Gachon Hospital Seoul

Monday-Friday 8.30-17.00

Email: saudim45@naver.com

Contact: Mathew (+82-1062729567)

MMC
Service
  • Registration Priority
  • Special Assistance Officer in all procedures during hospital treatment-documentation, drug taking at pharmacies, payment process, provision of special telephone services, etc.
  • Hospital promotion information
  • Inpatient-daily visits of officers to ensure customer comfort
  • Follow up and remind the schedule of the next visit
  • Fast check-in and check-out service without queuing (all taken care of by Hospital VIP PIC)
  • Post Care-Assistance for the documents required for the benefit of the customer to submit a claim (if eligible according to the policy owned), all are taken care of by Hospital VIP PIC
  • Airport transfer to and from hospital (as per agreement)
  • Medical Check up Discount (MCU)-cannot be combined for existing package promotions/special offers at the hospital (Hospital VIP PIC)
  • Delivery of Medicines to the patient's residence (Max 15 Km)
  • VIP Lounge (waiting all processes in the provided VIP lounge) *subject to Hospital availability
  • Special and personal consultation via video call / phone before and after treatment with a specialist who treats customers *Overseas
  • One Meal for 1 person companion, Fruit/Flower Parcel from Hospital
See More
Contact
RS MMC Jakarta

Monday - Saturday 07.00-21.00

Sunday and Public Holiday 07.00-21.00

Email: crm@rsmmc.co.id & marketing.rsmmc@gmail.com

Phone (Business Hours & Outside Business Hours): 0878 8250 5771/0878 8250 5772