Search Customer Service

Layanan Nasabah
Cari Layanan Yang Anda Butuhkan

Service and Handling

Service and Handling

Customer Care
Customer Care
1500 803 (Life)
1500 733 (General)
Email
Email
customer@axa-mandiri.co.id (Life)
customer.general@axa.co.id (General)
Whatsapp
Whatsapp
+62 815-8608-6801 (Life)
+62 8151-1500-733 (General)

Card Layanan Nasabah

Pengajuan Klaim
Claim Submission
Directory
Directory
Premium Payment
Premium Payment
Compare Products
Compare Products
Download Form
Download Form
Complaints Handling
Complaints Handling
Insurance FAQ
Insurance FAQ
Cust. Care Centre
Cust. Care Centre
General information
General information
Towing Service
Towing Service
Online Booking
Online Booking
Procedure
Procedure
Layanan Eksklusif
Layanan Eksklusif
Digital Assistance
Digital Assistance
Harga Unit
Harga Unit

Dashboard Procedure

Procedure
Prosedur Cuti Premi
Prosedur Up or Down Grade Plan
Prosedur Duplikat Polis
Proses Penarikan Seluruh Dana Investasi (Penutupan Polis)
Prosedur Pemulihan Polis
Prosedur Perubahan Alokasi Dana Investasi (Switching & Redirection)
Prosedur Penambahan Dana Investasi Sekaligus (Top Up Lumpsum)
Prosedur Perubahan Polis
Prosedur Penarikan Sebagaian Dana Investasi (Withdrawal)
Tata Cara Pelayanan dan Penyelesaian Pengaduan (MAGI)
Surat Pernyataan Pemegang Polis Mandiri Kesehatan Optima
Surat Pernyataan Pemegang Polis Mandiri Kesehatan Prima & Kesehatan Global
Surat Pernyataan Pemegang Polis/Tertanggung Mandiri Jaminan Kesehatan
Surat Pernyataan Pemegang Polis/Tertanggung Mandiri Solusi Kesehatan